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Phone: (902) 543-4263

Essential Skills in Leading Change

This is a fully funded program offered by the Chamber through our partnership with the NS Department of Labour and Advanced Education. The start date is February 25 2021 from 1pm-4pm each Tuesday for 10 weeks.

If you would like to register for this program please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Businesses and community organizations are constantly adapting to keep up with the change in many aspects of their operations.

Successfully organizing, engaging, and using the talent and potential of people and teams are crucial to effectively deal with change in an organization.
This is a 40-hour program designed for those leading change in their workplace or organization.

Learning Outcomes

The Change Management Cycle
• The 3 phases of change. Understanding resistance to change
• John Kotter’s Leading Change Model

Establish a Sense of Urgency

• Developing urgency statements
• Identify and dealing with complacency and apathy

Forming a Powerful Change Coalition – Getting the Right People on the Team

• Four qualities of an effective guiding coalition. Completing a stakeholder analysis
• Leadership styles and the leadership matrix. Tuckman’s model of teambuilding

 Creating a Vision

• Creating a change vision statement
• Actions to demonstrate the vision

Communicate the Vision

• SMART goal setting
• Effective communication planning
• Dealing with resistance, Maslow’s Hierarchy, the adoption curve
• Active Listening, Negotiation, Coaching

 Empowering Others

• Barriers to empowerment and undermining the vision

Planning and Creating Quick Wins

Consolidate Improvements

• Declaring victory too soon
• Problem solving techniques

Making Change Stick

• Creating an adaptive culture and lifelong learning