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Phone: (902) 543-4263

Holiday Season Planning

THINKING ABOUT THE HOLIDAY SEASON. WE WANT TO HELP MAKE IT EVEN BETTER FOR YOUR BUSINESS!

THE BRIDGEWATER AND AREA CHAMBER OF COMMERCE HAS PARTNERED WITH THE DEPARTMENT OF LABOUR AND ADVANCED EDUCATION TO BRING YOU A WIDE RANGE OF EXCITING FULLY FUNDED TRAINING OPPORTUNITES.

THE FIRST TRAINING SESSION WILL GET YOU IN THE HOLIDAY SPIRIT!

CUSTOMER SERVICE PROGRAM WHICH WILL FOCUS ON:

• WHAT IS CUSTOMER SERVICE
• WHY CUSTOMER SERVICE MATTERS
• 10 PRINCIPLES BEHIND CUSTOMER EXPERIENCES
• COMMUNICATION METHODS
• HOW TO BUILD TRUST WITH YOUR CUSTOMERS
• THE ART OF THE UPSELL
• WORDS AND PHRASES TO USE AND TO AVOID
• SOCIAL MEDIA RESPONSES
• CUSTOMER LOYALTY
• AND MANY MORE!!

PROGRAM BEGINS EARLY OCTOBER AND WILL RUN UNTIL DECEMBER FOR 10 WEEKS, 4 HOURS PER WEEK

EACH TRAINING SESSION HAS A CAPACITY OF 12 ATTENDEES SO ACT FAST TO SECURE YOUR SEAT

FOR MORE INFORMATION OR TO RESERVE YOUR SEAT PLEASE ASAP TO This email address is being protected from spambots. You need JavaScript enabled to view it.